Shipping Policies

Shipping Policies

You will receive an email from us giving the E.T.A. and tracking number of your package and also you will receive an email from UPS.

If you do not receive an email please check your spam or junk mail folder. Most email providers automatically filter out the UPS website as spam please add them to your contact list as Quantumview@ups.com.  Also add Kiapartworld.com as our email address sometimes is deemed spam.

Inspect your order. All item(s) are in brand new and perfect condition when shipped.  If any item(s) arrives in imperfect condition or missing parts, please notify us within 24 hours by email.  Returns will not be processed on items that show any signs of any installation attempts, wear, or shipping damage.

 

Orders are shipped from the state of Washington (zip code 98312) via UPS ground. Orders are not shipped or delivered on weekends or holidays.  Shipping Charges are calculated using the listed weights and sizes and the destination zip code.

 

Please understand we are in the state of Washington.  If you live on the East Coast and place an order on a Saturday and your item is in stock, UPS will pick it up from Kia Part World on Monday, and it will take 5 business days to reach you, so you would see it on the next Monday.  UPS doesn't start counting days until the day after the order, so Tuesday would be considered "day one".  UPS also does not count weekends.

 

Shipping weights can include factors such as size of the item and estimated packaging weights.

UPS charges based on package dimensions as well as weight. 

Due to variances in packaging size and weight, the weight and number of packages listed on your invoice may vary from what is shown on the UPS tracking information.  

 

UPS does not begin counting transit times until the day after an order ships. The day after pick up is counted as “day one”.  Orders are not delivered on weekends or holidays. Although we try to process most orders within 48 hours, the selected shipping method time frame only applies once the order has shipped. 

 

UPS makes 3 delivery attempts.  If you aren't available for delivery and do not make other arrangements they will return it to Kia Part World. At that time we will refund for the price of the items minus the shipping charge originaly paid plus the new shipping charge ups charged us to return your item.  If you still want the items you will need to place a new order and pay the shipping charge again for the order.

If you reject a delivery from the ups delivery driver and the item is returned to Kia Part World they will charge us for the returned item this charge will be deducted from your return credit.

Kia Part World cannot mark shipments as "No Signature Required" with UPS.  For liability reasons shipments may require a signature for delivery.   Kia Part World cannot give UPS specific delivery instructions, such as time to deliver or where to place the package. 

 

Kia Part World can't ship to hotel addresses. The address must be a permanent address where you will be available to receive the shipment.   The shipment must go to an address where you will be available to sign for it.

UPS will only accept shipments to a valid street address. Kia Part World does not deliver to P.O. Boxes. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Note: Kia Part World does reserve the right to refuse to process an order for any reason.